Business-oriented system usability

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ErgoLight
• Usability ...
• Company ...
• Usage Testing ...

Usage Testing:
• User activity ...
• Usage reports ...
• Technology ...
Usage Reports:
• Diagnostics
• Report Spec.
• Procedure ...
• Report example
• Integration
• Web customers
• Free statistics
• To order ...
Procedure:
• Log Requirements
• Delivery
<== Site map Selected Menu path: ErgoLight  >>  Usage Testing  >>  Usage Report >>  Procedure

ErgoLight® report delivery 

Delivery method

The report will be stored for you in a secured directory on ErgoLight  ftp server. You will receive an email message with a link to the home page and will access information, namely, a user id and a password.

Delivery dates

Typically, if the log file is in a standard format, the report will be delivered in 24 hours from order. Otherwise, the report will usually be delivered in a week from order.

Saving the report

The report will stored for you on ErgoLight  ftp server for a week. During this week you can copy the report to your own storage. After a week, the report might be removed from the server, but a copy of them may be stored on our local computers.

Saving a partial site image

In case of a before change report, a partial site image may be generated and stored for you on ErgoLight  ftp server. Later, after the changes, you can use this image in order to visualize the reported pages as they were before the changes. You may want to copy the partial site image to your own storage along with the copy of the before change report, so that after the changes, you will be able to review the pages as they were before the changes.

Note: ErgoLight reports use relative addressing for partial site images. When saving the partial site image on your own storage, the full directory structure of the report and the partial site image should be preserved.


ErgoLight: system design by human factors

 To get a free usage statistics report - http://ergolight.har-el.com/CHI/Usage-Testing/Usage-Reports/Free-Report.html

  To order a full usage report - http://ergolight.har-el.com/CHI/Usage-Testing/Usage-Reports/Order/To-Order.html

For more information - send your RFP message to: ergolight@gmail.com: Request for Proposal EMAIL ICON

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