Ergolight provides
special reports about the experience of potential customers of on-line
businesses. Using these
reports, site owners and designers can learn about critical patterns of
site navigation that may result in decrease in the visitors
satisfaction.
Assuring Seamless Site Navigation by Potential
Customers
Getting ErgoLight usability reports is easy, as the reports
are generated by analysis of regular logs of site activity, the same logs that
are commonly used by common tools that provide site and page statistics, such
as for traffic analysis. Typically, these logs are accumulated regularly on
site servers. You only need to send the log files by email to ErgoLight.
In few hours, you will get an email message with a link to the reports, which
will be stored for you on ErgoLight FTP server. The information in the usability reports include:
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Site usability scores about barriers to friendliness and to customer
satisfaction
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Special, unique usability diagnostics about design flaws that
hamper navigation
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Popular page statistics
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