About ErgolightErgolight is an international consulting firm, specializing in facilitating the integration of complex socio-technical system. The firm is managed by Avi Harel, an expert on analyzing barriers to seamless integration, and on developing model-based software tools for the integration of utility-critical systems. |
MethodErgolight is located in Israel. The consulting is based on communication via email correspondence (ergolight@gmail.com). The focus is on utility-oriented design and resilience testing. The goal is reliable coordination between sub-systems, and between sub-systems and the operators. |
HistoryErgolight started in 1997, offering special tools for tracking and analyzing the behavior of system operators. The tools were based on a model of the users' behavior, incorporating special probes of the operator's confusion. The tools were used for tracking and analysis of the operator's behavior. The tracking tools were used to track the operator's behavior in usability labs and in beta testing at the customer sites. The analysis tools were used to assess the operator's intention and to identify situations of the operator's confusion. |
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