Ergolight is an Israeli based company, doing consulting in usability and resilience assurance. Ergolight develops methods and tools for system developers, enabling them to incorporate human factors in the system design.

History

Ergolight was founded in February 1997, focusing on developing tools for system developers, enabling them to track and analyzing the behavior of the users of Windows applications. The tools were based on a model of the users' behavior, incorporating descriptions of the user faults.

View the historic Ergolight web site

Projects

GUI-Tester

The first project was a program installed on Windows platforms, featuring:

The user's activities were synchronized with the user's intentions by time stamps.

The method used in this project was disclosed in the CHI 1998 conference.

Today it is used in ErgoSafe, in the form of guidelines for deployment and ongoing resilience testing.

LabTester

The second project was a variant of GUI-Tester, facilitating the work of usability testers in usability labs. In addition to the features of GUI-Tester, LabTester enabled usability testers to enter the user's intentions instead of the users, and to manage the tests by task lists.

Today, it is used in ErgoSafe, in the form of guidelines for resilience-oriented usability testing.

WebTester

The third project targeted managers of web sites. It analyzed log files of the site visitors, stored on the servers. The analysis was by statistics of recurring activity, based on a model of site navigation.

The method for the statistical analysis was disclosed in a book about eCommerce research.

The methods of WebTester are used today for agile testing of the effectiveness of web sites, installed on Cloud and Edge mini-servers.

ModeTester

The fourth project was a program targeting specific problems of user-machine coordination. Contrary to the first three projects, which targeted the testing stage, this program was used at the design stage, to identify error-prone controls. The program features included:

This method is used today in ErgoSafe, in a form of guidelines for assuring operator-machine cooperation.

AlarmController

The fifth project is actually a set of applications of a methodology for alarm design. Common alarm controllers, which enable tradeoff of missed vs. false alarms, by controlling the alarm threshold. The method used by AlarmController is based on alarm protocols, which reduces the rate of nuisance while in alarm condition.

The alarm controller was developed by building prototypes for three applications:

Today this method is used in ErgoSafe, in a form of guidelines for alarm design.

Implementation

All the projects were implemented on Windows platforms, using Delphi.

ErgoSafe

The most recent project is a guide for resilience assurance. The guide targets system designers, who need to mitigate the risks of mistakes when operating in exceptional situations.

This project was developed with the support of the Gordon Center for System Engineering.